FAQs
Everything You Need to Know.
1. Does it really detangle without pain?
Yes, that’s exactly what it’s designed for. The fine mist softens your hair instantly, making knots easier to brush through without pulling or breakage ✨
2. Will it work on my hair type?
Absolutely. Whether your hair is straight, curly, thick, or dry, the brush adapts and glides through gently without damage 🌿
3. Do I need to use any special product?
No. Just water is enough to activate the mist. For extra results, you can add a light leave in conditioner 💧
4. Is it really as easy as it looks?
Yes. Fill, press, brush, that’s it. You can use it with one hand in seconds, even when you're in a rush ⏱️
5. Will it make my hair greasy or wet?
Not at all. The ultra fine mist lightly hydrates your hair without soaking it, leaving it soft and fresh, not greasy ✨
6. How long does shipping take?
Delivery usually takes 5 to 10 business days. You’ll receive a tracking number as soon as your order ships 🚚
7. Where do you ship from?
We ship from our international fulfillment center using optimized shipping for Europe. No customs fees for Germany or EU customers 🌍
8. What if I don’t like it?
No worries. You have 30 days to return your order if you're not satisfied, risk free 🔁
9. Is it durable for daily use?
Yes, it’s built for everyday use with a strong design and refillable tank that lasts 💪
10. How can I contact you?
Our support team is always here for you. Reach out anytime at contact@malayae.com. We reply within 24 hours 📩